Singapore CIOs believe machine learning can improve speed, security ops
Some 87 percent of IT decision makers in Singapore say machine learning will speed up decision-making process as well as facilitate automation in security operations. Just 32 percent of organisations in Singapore currently tap machine learning, although 52 percent believe such tools' ability to make complex decisions is imperative to the success of their business. A further 87 percent said greater automation brought about by machine learning would speed up decision-making process, while 80 percent said it would improve accuracy of such decisions, revealed a survey by ServiceNow . Conducted by Oxford Economics, the study polled 500 CIOs across 11 countries, including 91 from three Asia-Pacific markets: Singapore, Australia, and New Zealand. Ten percent of the global sample were from Singapore. ServiceNow touted machine learning as software that analysed and improved its own performance without direct human intervention, enabling it to make increasingly complex decisions